EA Carts LLC offers a 2-day or 10-mile return and exchange policy for any new golf cart purchased from our authorized dealers. This policy is applicable until either 2 days have passed since delivery or the golf cart has been driven for 10 miles, whichever occurs first. To qualify for a return or exchange, the golf cart must be in excellent, unused condition.

REFUNDS

  • Refunds will be processed in the original form of payment.
  • The refund amount will be the purchase price of the golf cart minus a $1,995 restocking fee and any discounts or promotions applied.
  • All original shipping costs are non-refundable.

EXCHANGES

  • Exchanges will be credited towards a new purchase.
  • The credit will be the purchase price of the original golf cart, less a $1,995 restocking fee and any discounts or promotions applied.

RETRUN PROCESS

  • The purchaser is responsible for returning the golf cart to EA Carts LLC’s dealership in Carmel, IN during business hours (9 AM-4 PM).
  • The purchaser will bear all costs associated with returning the golf cart.
  • The golf cart will be inspected and tested upon receipt by EA Carts LLC before any credits or refunds are issued.

FINANCED GOLF CARTS

  • For financed golf carts, refunds or credits will be disbursed directly to the financing company, fulfilling the obligations of the original financing contract.
  • For exchanges, execution of a new financing contract is required.

NON-RETURNABLE ITEMS

  • Golf carts converted into Low-Speed Vehicles are considered used and are not eligible for return or exchange but may be eligible for buyback at a reduced price. (Titled through the BMV)

EXCEPTIONS

  • No exceptions to this policy will be made, including for claims of damage or defect. We encourage all buyers to test drive our golf carts prior to purchase, regardless of geographic location.

USED GOLF CART: RETURN & EXCHANGE POLICY

  • All used golf carts are sold “As-Is” and are not eligible for returns or exchanges.

MANUFACTURER’S’s WARRANTY FOR NEW CARTS

  • The manufacturer’s warranty varies depending on the manufacturer and the specific model purchased. Details of the warranty will be provided at the time of purchase.

WARRANTY FOR NEW CARTS

  • Used carts come with a 30-day warranty covering major components such as the motor, controller, and the integrity of the frame.

ADDITIONAL NOTES

  • EA Carts LLC reserves the right to amend this policy at any time. Amendments will be communicated through appropriate channels.

This Return and Exchange Policy is designed to ensure clarity and satisfaction in your purchase with EA Carts LLC, aligning with our commitment to high standards of customer service and support.